Measurement and transparency is still lacking in a lot of organisations. Many business owners of SMEs like to play their cards close to their chest. Information is not shared openly and transparently because they believe it is better when employees don’t know everything.
Full Transparency
The 2012 Engagement Capability Report found that highly performing and highly engaged companies are 4 times more likely to be transparent. DreamWorks’ Jeffrey Katzenberg explains the company’s financial performance to all staff so every artist can understand it. That is full transparency. When people understand the impact they can make and how their own performance contributes to the bigger picture they get engaged bxlrxmy.
Measure your ROI
The 2012 Engagement Capability Report found that only 35% of organizations measure the return on their investment in employee engagement. As everyone knows, what you measure you can manage. Without measuring the ROI on engagement an organisation will not have the awareness of the return it actually achieves.
Huge ROI from high Employee Engagement
Software giant SAS has been a best employer for many years running and the results SAS is achieving year after year are irrefutable proof that engagement does bring higher performance and a huge ROI. They’ve had 37 consecutive years of record earnings–$2.8 billion in 2012. Even in the recession when CEO Dr. Jim Goodnight was expecting a break in this trend his people pulled together and achieved another record profit increase despite the recession. Why? Because he was transparent and gave them confidence click this.
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